Communication

Status pages

Status pages give customers and internal stakeholders a reliable place to check service health without opening the private dashboard.

Audience: Support teams, founders, customer-facing engineering teams

What to publish

  • Customer-facing APIs and web applications.
  • Critical background workflows that customers depend on.
  • Services with clear owners and linked monitors.
  • Only monitors that are meaningful to the audience of the page.

Configuration

  • Set a clear status page title and slug.
  • Choose which monitors appear on the page.
  • Use status pages to share uptime history and current health.
  • Review visibility before sharing the public URL.

Best practices

  • Do not expose internal-only monitor names that customers should not see.
  • Group status pages by product, environment, or audience.
  • Keep monitor names readable and customer-safe when they appear publicly.
  • Use incident reviews internally even when the public page only shows current health.

Related documentation